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16 July 2024

The Rise and Fall of Miss Cleo

Miss Cleo

By Jon Donnis

In the late 1990s and early 2000s, the name Miss Cleo became synonymous with psychic readings and late-night infomercials. Known for her thick Jamaican accent, colourful attire, and the catchphrase "Call me now!", Miss Cleo was the face of the Psychic Readers Network (PRN), a widely recognized yet controversial psychic hotline service. However, behind the vibrant persona lay a tale of deception, legal battles, and the ultimate fall from grace. This article delves into the rise and fall of Miss Cleo, exploring the dynamics of her fame, the intricacies of the fraud allegations, and the aftermath of her downfall.

The Rise of Miss Cleo

Early Life and Beginnings
Born Youree Dell Harris on August 12, 1962, in Los Angeles, California, Miss Cleo's early life bore no signs of the persona she would later adopt. Before becoming the infamous psychic, Harris pursued a career in theater, working as a playwright and actress. Under the pseudonym Ree Perris, she was involved with the Langston Hughes Cultural Arts Center in Seattle, where she authored plays and performed.

Transformation into Miss Cleo
The transformation from Youree Dell Harris to Miss Cleo began in the late 1990s when she joined the Psychic Readers Network. The network, which operated a pay-per-call service, featured psychics who provided advice and predictions over the phone. Harris adopted the character of Miss Cleo, claiming to be a shaman from Jamaica with mystical powers and a direct connection to the spiritual world. Her engaging persona, complete with a convincing accent and a commanding presence, quickly made her the star of PRN's advertisements.


National Fame
Miss Cleo's commercials became a staple of late-night television, drawing millions of viewers with their promise of insightful readings and life-changing advice. Her catchphrases, particularly "Call me now!", became part of popular culture. The combination of her vibrant personality and the public's fascination with the supernatural propelled Miss Cleo to national fame. She was not just a psychic; she became a cultural icon, recognized and imitated across various media.

The Fall of Miss Cleo

Controversy and Legal Troubles
As Miss Cleo's fame grew, so did scrutiny of her and the Psychic Readers Network's practices. In 2002, the Federal Trade Commission (FTC) filed a complaint against PRN, accusing the network of deceptive advertising, billing, and collection practices. The FTC alleged that PRN had misled customers by promising free readings that were, in fact, charged at exorbitant rates. Many customers reported unauthorized charges on their credit cards and difficulty in canceling services.


Unveiling the Deception
The legal battles revealed that Miss Cleo was not Jamaican and had no special psychic abilities. Her background as Youree Dell Harris from Los Angeles came to light, and her entire persona was exposed as a fabrication. The FTC's investigation concluded that the Psychic Readers Network had defrauded customers out of millions of dollars. In 2002, PRN agreed to a settlement, which included forgiving $500 million in customer charges and paying a $5 million fine to the FTC.


Media Backlash and Public Perception
The revelation of Miss Cleo's true identity and the fraudulent activities of PRN led to a significant media backlash. Satirical shows and comedians capitalized on the scandal, further tarnishing her image. The public, once captivated by her charisma, turned against her, seeing her as a symbol of exploitation and deceit.

Aftermath and Legacy

Life After the Scandal
Following the downfall of her Miss Cleo persona, Youree Dell Harris largely retreated from the public eye. She made occasional media appearances, including participating in documentaries and interviews where she discussed her side of the story. Despite the scandal, Harris maintained that she genuinely believed in her psychic abilities and that she had helped many people.

Cultural Impact
Despite the controversy, Miss Cleo's impact on popular culture is undeniable. Her character has been referenced in numerous TV shows, movies, and parodies, cementing her place in the pantheon of late-90s and early-2000s pop culture. The phrase "Call me now!" remains a recognizable catchphrase, often used humorously to evoke the era of TV psychics.

Death and Reflection
Youree Dell Harris passed away on July 26, 2016, from colon cancer. In the wake of her death, reflections on her life and career were mixed. Some viewed her as a charlatan who exploited vulnerable people, while others saw her as a talented performer caught up in a larger fraudulent enterprise. Regardless of one's perspective, the story of Miss Cleo serves as a cautionary tale about the dangers of deception and the consequences of mixing entertainment with exploitation.


Conclusion
The rise and fall of Miss Cleo is a complex narrative that intertwines elements of performance, deception, and media influence. From her meteoric rise as a beloved TV psychic to her dramatic fall amid allegations of fraud, Miss Cleo's story is a compelling example of how quickly public perception can shift. Her legacy, marked by both notoriety and nostalgia, continues to be a topic of fascination and caution in the realm of pop culture and beyond.

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